Service Solution Architect
vacancies.questions
IT/ICT
Senior
Veghel
vacancies.from € 5.500 vacancies.to € 75.000 p/m
IT/ICT
Senior
Veghel
vacancies.from € 5.500 vacancies.to € 75.000 p/m
vacancies.questions
vacancies.introduction
Are you a technically strong Service Solution Architect who enjoys owning complex IT/OT landscapes and working closely with customers? Through Trinamics, you will operate in a high-tech, business-critical environment where warehouse automation systems keep global supply chains moving.
In this role, you take end-to-end responsibility for integrated customer solutions — from OT (PLC, SCADA) to WMS software and IT infrastructure. You act as the technical authority for your customer portfolio, ensuring stability, continuity and continuous improvement throughout the entire system lifecycle. This is a permanent position with impact, autonomy and strong growth potential.
vacancies.offer
- Gross monthly salary between €5,500 and €7,500 (based on 40 hours), aligned with the market for similar roles
- Always a permanent position no temporary or project-based contracts
- Possibility of a direct employment contract with our client
- Work in a high-tech IT/OT environment with mission-critical systems
- High level of ownership and influence on customer solutions
- Hybrid working and flexible hours
- Strong focus on professional growth, training and long-term development
- Solid pension scheme
vacancies.expectations
- Act as technical owner of complete IT/OT service solutions for a portfolio of 2–4 customer accounts
- Maintain a helicopter view over integrated systems (OT, WMS/WCS, IT infrastructure)
- Ensure smooth project handover into service, focusing on long-term maintainability
- Lead and oversee major incident, problem and change management
- Participate in Change Control Boards and validate changes before implementation
- Develop and maintain business continuity plans together with stakeholders
- Translate customer needs into technical optimizations and operational advice
- Drive system improvements and lifecycle performance optimization
- Coordinate delivery by engaging engineers, service desk and specialists
- Ensure high-quality delivery through validation, testing, documentation and governance
- Critically assess customer requests and uncover underlying needs (“the question behind the question”)
vacancies.job
- Bachelor’s or Master’s degree in IT, Computer Science, Systems Engineering, Mechatronics, Robotics or similar
- 5+ years of experience in IT/OT roles with strong customer interaction
- Experience in system integration, infrastructure, testing or software delivery in business-critical environments
- Broad understanding of IT and OT domains, such as:
- Strong analytical mindset with the ability to balance big-picture thinking and detail
- Ability to perform under pressure during escalations and major incidents
- Knowledge of IT Service Management frameworks (ITIL 4 is a plus)
- Excellent communication and stakeholder management skills
- Fluent in English (Dutch is a plus)
- Willingness to travel approximately 10–20% (domestic and international)
Taking on tomorrow
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Our consultants have an extensive network and years of experience. They will help you find the right employer. Explore our vacancies and apply today for a job that perfectly matches your skills and ambitions.
Next, it's time to get to know each other better. Over a cup of coffee, we'll discuss your experiences, skills, and career goals. This way, we build a strong relationship and work together on your future in tech.
You've made a great impression, and now it's time for the interview. Don’t worry, we know who you're meeting and what to expect. We’ll prepare you thoroughly so you can confidently show why you’re the ideal candidate.
Yes, you’ve got the job! It’s time to get started. No matter the role or industry, we’ll continue to support and assist you every step of the way.
As tried & tested tech talent, you’ll gain access to our vast network of tech professionals and employers. You’ll receive all the help, support, and inspiration you need to build your career.
Frequently Asked Questions
Trinamics helps you find your ideal job in the tech sector. We discover suitable vacancies, guide you through the application process, and offer personal coaching for your career growth. With our market knowledge and years of experience, we ensure your skills and ambitions align perfectly with our clients. You'll also gain access to a broad network of leading companies and exciting projects.
Trinamics partners with a variety of clients in the tech sector, from large multinationals like Siemens, VDL, and ASML, Beko Europe, and Philips, to mid-sized companies like Skalar, Ardagh Group, Hauzer, and innovative start-ups. Our clients operate in industries such as Automotive, High Tech, ICT, Software, Installation Technology, Logistics/Supply Chain, Technical Sales, and Mechanical Engineering.
The salary you can expect depends on the role, your experience, and the specific requirements of the assignment. We offer market-based salaries that match your expertise and skills. Additionally, we always follow the collective agreement of the client, ensuring fair and transparent employment terms. For more detailed information about salary and benefits, we invite you to schedule a meeting.
Trinamics is happy to work with you and the client when training or courses are needed. Often, our clients include training and courses in their onboarding process. We discuss these opportunities during the secondment process.