International System Install Coordinator

(Hightech) industrie Junior Noord-Brabant

The organisation is a high-tech company, headquartered in the Netherlands. They manufacture the complex lithography machines that chipmakers use to produce integrated circuits, or computer chips.

You are coordinate the installation of all types DUV lithographic systems in a continuously changing market, on time with quality exceeding customers’ expectation.

In this challenging position you will be expected to work independently at local offices and customer sites mainly in day shift pattern, overseeing shift engineers working in various shift patterns (7x12 & 7x24) and to travel up to 50% of the time. The TF IO (Install Operations) System Install Owner is expected to monitor the machine at the organisation during the final 5 weeks of the Test-phase until transfer to the field. The TF IO -System Install Owner will consequently travel with the machine to the customer site and oversee the Installation-phase until signoff (handover to Customer Support department). 

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• Prepare the installation, be up to date about latest developments, chase quality issues in our factory and prepare the              transfer of the system to the field;
• Oversee progress of install on site, focus on cycle time, budget and assuring quality;
• Report on & drive progress of the installation;
• Develop and adjust daily plans, anticipate on progress and issues encountered, plan and prioritize;
• Ensure proper shift transfer, actual status, progress, escalation;
• Manage technical support, ensure clear description of the problems for 2nd/3rd line support, challenge action plans                and choices received from support parties;
• Manage escalations on site, represent the factory at the customer site and local office;
• Identify and address resource/help requests;
• Communicate with different stakeholders inside and outside your own department;
• Work independently with limited/no support from the organisation;
• Act as the linking pin between the site and the organisation;
• Continuous improvement, follow up on quality issues occurred during installation when back at the organisation.

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Arjan Helpt je graag verder!
Arjan van der Sluis
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