TF First Line Technical Support Engineer

Organisatie- en afdelingsomschrijving

The employer is a big player in the international hightechindustry.


We value mutual respect, teamwork, ownership, a proactive attitude and a continuous drive to improve. We are committed to all our customers and we are proud to strive for world class operations while having fun in our jobs.

- Support: Support the output versus planning end2end. First line hands-on trouble shoot support for volume production within TF NXT and third line support for the install organization.

- Machine technology: Have a detailed knowledge and overview of the status of all current volume machines that are actually produced including related technologies.

- Planning: Plan analyses and solution of problems including consequences for Volume Production and field operation problems (recover sequence and/or PCS/Fishbone).

- Problem Solving: Point out structural problems, analyze them and generate solutions, whenever necessary together with Production Engineering and/or Development & Engineering.

- KPI control: Monitor the quality and timing of problems and their implementation, including technical realization.

- Knowledge transfer: Hands on knowledge transfer to Volume Production. Actively seek for knowledge within Pilot production.

- Cooperation: Work closely together with other support departments to secure effective problem analysis and continuity.

- Initiative: Takes the lead by executing plans, undertakes the right actions on time and takes action even when the chance of success is not totally clear. 

- Creative: Focus on finding more solutions to one problem, is able to perceive the problem on multiple ways and is able to think out of the box.

- Multitasking: Delivers work with good quality and respects delivery deadlines, even when multiple tasks are executed at the same time. Demonstrates a systematic, professional and calm approach when executing several assignments.



Higher Technical College/Technical University Graduate (Mechanical/Mechatronics/Electronics/Physics)


- Hands-on experience in a technical production environment.
- Preferably experience with trouble-shooting: analyzing problem, finding root-cause and determining solution.
- Knowledge of quality improvement methods.
- Knowledge and experience with (technical) project management.
- Experience in problem analysis of products and processes.

Personal skills

- Takes initiative, is goal oriented, is flexible
- Takes ownership, has a pro-active attitude
- Is prepared to travel in order to solve problems in the field. 
- Has analytical skills, works in a structured way and continues with present information. 
- Is service minded, good communicator/presenter on the different levels, team worker

Inlichtingen bij

Robin Aernoudts


Solliciteren bij

Robin Aernoudts