High-Tech Technology Lead Office 365 Communication

Organisatie- en afdelingsomschrijving

Job description
In the position as Technology Lead Office 365 Communication, you are a member of the IT Workplace services organization. You will contribute directly to the attainment of the strategic deliverables of our clients’ internal customers and end users.

You represent the IT Workplace services organization for (a part of) the IT services portfolio towards the IT Competence Centers and the internal customers. Besides this your role includes:

·          You will analyze and align current and upcoming Office 365 technology solutions;

·          You provide subject matter expertise for the Office 365 Exchange, Skype for Business, Groups, Teams and Intune service in support of business projects, providing advice and guidance;

·          You will manage the process for onboarding to the Office 365 operations team for both process transition and functional transition;

·          You collaborate with the other Technology Leads within the IT Workplace services organization;

·          You provide backup activities for Office 365 workloads controlled by other Technology Leads;

·          You collaborate with Enterprise and Solution Architects and other stakeholders to develop the service strategy and roadmap;

  • You contribute to projects, service enhancements and new services;
  • You validate and provide advice on issues and escalations related to the service performance;
  • You work with local teams in the various countries to ensure delivery of the locally provided services is in alignment with the group;
  • You act as a trusted advisor and subject matter expert with all stakeholders;
  • You support outsourced services and partnership with suppliers that improve services as well as monitor and evaluate service, ensuring Service Level Agreements and processes are maintained and fully delivered to meet clients’ needs.

Eisen

Your profile
The perfect candidate has the following profile:

  • You are an analytical minded personality
  • You like to take and driving ownership
  • You are able to show initiative and have a creative and problem solving attitude
  • You are process focused in thinking and implementation
  • You are customer orientated
  • You are able to prioritizing and plan
  • You have a strong inner drive
  • You have good communication skills and good extensive knowledge of the English language

Education

·          You have finished at least a Bachelor in Information Technology or an education which is equivalent. 

Experience
You are a Technology Lead Office 365 Communication with the following experience:

  • You have at least 10 years of experience, which 5-7 years of experience in a job which is similar to the Technology Lead Office 365 Communication
  • You have a strong focus on Office 365
  •  You have a proven track record on Office 365 and IT Workplace services is a must
  • You have extensive knowledge of functional and technical setup of applications
  • You have extensive knowledge of databases systems, IT Infrastructure
  • You are familiar with multiple operating systems
  • You have experience with ITIL Service Support Delivery processes, this is a must have
  • You have very strong process management skills



Aanbod

Interested?

Do you feel you are the most suitable person for this position or do you have any further questions? Send your CV to m.simons@trinamics.nl or call 040-4015200 and ask for Mark Simons.

Relocation support (where applicable):

Seeing as Trinamics feels it is important you can fully focus on working in a new organization in a new role, next to adjusting to a new life in a new country and culture, we’re here to help you in a smooth relocation. We are experienced in assisting you on the visa application process, travel, short and long stay, 30% ruling (tax exemption) application, health insurance, setting up a bank account, Dutch language courses and (in case it’s needed) finding proper schooling for your child(ren).


Inlichtingen bij

Mark Simons 040-4015200 / m.simons@trinamics.nl

Solliciteren bij

Mark Simons 040-4015200 / m.simons@trinamics.nl